Run the business. We'll run what's behind it.
Backbone works as a fractional chief of staff and back-office partner for solopreneurs and small business owners — the ones still handling the scheduling, the systems, the vendors, and the phone themselves, because there's no one else to hand it to.
Some people call this a fractional chief of staff. Others call it an executive assistant, an office manager, or just "the person who finally got it organized." Whatever the title, the job is the same — run what's behind the business so you can run what's in front of it.
You'll recognize at least one of these.
You're not just feeling the strain — you're already looking into the support, tools, or platforms that could fix it. Backbone exists for the point a business reaches when one person can't keep holding all of it, and hiring a full team isn't the next right move yet.
The schedule only lives in your head. You're the only one who knows what's booked, what's pending, and what almost fell through.
You're still the one answering the phone. Every call, every DM, every "quick question" comes straight to you, no matter what else is happening.
Nothing's written down. If you brought someone on tomorrow, you'd be explaining how things work from memory, again.
Hiring feels like a gamble. You need help sourcing, screening, or interviewing, but you don't have the bandwidth to do it right on top of everything else.
Your website hasn't kept up. It doesn't reflect what you actually do now — or it doesn't exist yet.
You've outgrown "figuring it out." What got the business this far won't get it to the next stage.
You keep turning down work. The client you meant to follow up with, the offer you never got around to building — that's capacity you don't have, not interest you don't have.
You already have a team, but the operations are still a mess. More people didn't fix it — they just made the chaos harder to see all at once.
One project first, then a partnership.
Discovery call — free, no obligation
We talk through what you have, what you need, and whether we're a good fit.
One scoped project
A single, defined engagement — so we can both see how we work together before committing to more.
Ongoing retainer
Most clients move into an ongoing retainer from there — the back office, running in the background, month after month.
A few recent engagements.
A New Orleans jewelry designer needed her back office streamlined. We sat in on interviews for her contract bead artists, built her scheduling and time-tracking systems, set up wholesale pricing and Shopify, and put an invoicing system in place — then took over running it. Now on a monthly retainer keeping the back office running.
Monthly retainer · New OrleansA New Orleans transportation company running 40+ trips a week off phone notes and memory now has scheduling, pricing, and driver information in one place — so the owner can finally hand off customer calls.
Operations system · New OrleansA New Orleans doula practice taken from idea to a fully live business — pricing, positioning, website, and copy — now retained on an ongoing basis as the business grows.
Launch + retainer · New Orleans
Let's build the back end of your business.
Send an email and tell me a little about what you're working on. I'll follow up within one business day to set up a free call.